How Employee Engagement Makes the Difference at Sysco

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April 11, 2013
How Employee Engagement Makes the Difference at Sysco

Tweet Jerry Hampton knows something about employee engagement. In fact, many would consider him an expert, as he has singlehandedly trained over 2000 men and women to sell -and excel- in the competitive industry of food service. As the Director of Training for SYSCO, a global leader in the selling, marketing, and distributing of...
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How to Get the Most From Your Next Networking Affair

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April 9, 2013
How to Get the Most From Your Next Networking Affair

Tweet Spring is a busy time for professional seminars and networking affairs. These events provide one of the cheapest and most effective types of advertising that you and your company can get. But in order to make this happen, you need to get out of your office and network with people. However, the reality...
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Tips for Effectively Dealing with Customer Complaints

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April 2, 2013
Tips for Effectively Dealing with Customer Complaints

Tweet The first thing to understand is that customer complaints are a part of doing business. And how you deal with customer or client complaints comprises a critical part of delivering exemplary customer service. It is important to remember that customer complaints present an opportunity to provide a memorable interaction where you can provide...
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Sales the Carnegie Way

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March 26, 2013

Tweet Many customers here in the Mid-Northern Michigan are especially focused on getting the best deal for everything regardless...
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Eight Words That Can Transform Your Life

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March 19, 2013

Tweet Dale Carnegie was once asked what was the biggest lesson he had ever learned. He replied that, “By...
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Tips for Overcoming Fear of a Presentation

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March 12, 2013

Tweet Enthusiasm and knowledge are two integral aspects of a successful business presentation; however, a fear of public speaking...
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5 Elements of Social Media Strategy

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March 5, 2013

Tweet Social Media is still exploding in often unexplainable ways here in Michigan and across the globe. There were...
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