Category: Soft Skills

It is common to hear Dale Carnegie trainers advising others to “make it a great day!” but what exactly does this mean?  The more common “have a nice day,” or the colloquial “have a good one!” are accepted as a standard parting in North America, implying that the speaker hopes the other party enjoys whatever…

We talk a lot about what it takes to be a good leader, but what about the things leaders should be avoiding? The last thing any leader wants is for their team to think poorly of them, to be afraid of them, to complain about them at the water cooler — so how can you…